FAQs

What time does Prospect Place open? What time does Prospect Place close? What are Prospect Place's opening times?

Prospect Place is open from 09:00 - 20:00 on Monday to Friday. On Saturday opening hours are 09:00 - 18:30 and on Sunday they are 10.30 - 16:30.

Prospect Place is open from 09:00 - 20:00 on Monday to Friday. On Saturday opening hours are 09:00 - 18:30 and on Sunday they are 10.30 - 16:30.

Can I get to Prospect Place by Public Transport? What bus routes go to Prospect Place? How do I get to Prospect Place?

The centre is easily accessible by car, bus and train.

The centre is easily accessible by car, bus and train. To get to  Prospect Place Retail Park by car either enter the postcodeᅠDA1 1DY into your SatNav or follow the directions under the Getting Here tab at the top of this page. If taking public transport, Dartford train station is just 5 minutes walk away, and there are a variety of bus routes passing through the centre of the borough which will facilitate your journey to and from the retail park including Buses 480,490 and route B fastrack. Again, see the directions under the Getting Here tab at the top of this page for more information.

 

Does Prospect Place hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Prospect Place?

No, at the moment Prospect Place doesn't hire mobility equipment. 

No, at the moment Prospect Place doesn't hire mobility equipment. 

Are there disabled toilets in Prospect Place? Where are the disabled toilets in Prospect Place?

You'll find disabled toilets in ASDA Living and Costa.

You'll find disabled toilets in ASDA Living and Costa.

Does Prospect Place have any banks? Are there cash machines in Prospect Place? Where are the cash machines in Prospect Place?

While Prospect Place doesn't have a bank there is a cash machine just along from Costa Coffee.

While Prospect Place doesn't have a bank there is a cash machine just along from Costa Coffee.

Are there any jobs/vacancies in Prospect Place? Where can I find careers information for Prospect Place?

Job vacancies in shops within Prospect Place will be displayed in the Jobs section of the website.  You can also contact the outlets directly.

Job vacancies in shops within Prospect Place will be displayed in the Jobs section of the website.  You can also contact the outlets directly.

Does Prospect Place have Wifi? Is Wifi free at Prospect Place?

Prospect Place doesn't currently offer wifi but individual retailers may provide their own wireless connectivity service.

Prospect Place doesn't currently offer wifi but individual retailers may provide their own wireless connectivity service.

Are dogs allowed in Prospect Place?

Assistance dogs are welcome throughout Prospect Place but all other pooches are restricted to the outdoors. Please bear this in mind if planning a long visit.

Assistance dogs are welcome throughout Prospect Place but all other pooches are restricted to the outdoors. Please bear this in mind if planning a long visit.

Does Prospect Place have a visitors code or code of conduct?

No, Prospect Place does not have a visitors code or code of conduct.

No, Prospect Place does not have a visitors code or code of conduct.

Does Prospect Place have any gift cards? Where can I get gift cards at Prospect Place?

Prospect Place doesn't offer gift cards, however individual retailers often do. Please enquire with them directly for more information.

Prospect Place doesn't offer gift cards, however individual retailers often do. Please enquire with them directly for more information.

Does Prospect Place have click and collect?

Prospect Place has several stores that offer click and collect services, meaning you can pop online, pick your item and collect it without waiting in for delivery. ​

Prospect Place has several stores that offer click and collect services, meaning you can pop online, pick your item and collect it without waiting in for delivery. ​

What's on at Prospect Place? What events are on at Prospect Place? Is there any entertainment at Prospect Place?

Find out about events at Prospect Place on our website under the 'What's on' section.

Find out about events at Prospect Place on our website under the 'What's on' section.

What shops / brands / stores are at Prospect Place?

At Prospect Place you'll find B&Q, Carpetright, M&S Simply Food, ASDA living, Tapi Carpets, Matalan, SCS, TK Maxx, Bensons for Beds, Bath Store, Costa and Pizza Hut.

At Prospect Place you'll find B&Q, Carpetright, M&S Simply Food, ASDA living, Tapi Carpets, Matalan, SCS, TK Maxx, Bensons for Beds, Bath Store, Costa and Pizza Hut.

Are there any post boxes in Prospect Place?

No, there are no post boxes in Prospect Place. 

No, there are no post boxes in Prospect Place. 

What women's / men's /fashion shops are at Prospect Place?

You'll find Matalan, ASDA Living and TK Maxx at Prospect Place.

You'll find Matalan, ASDA Living and TK Maxx at Prospect Place.

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, you'll find both an online and downloadable map on our website.

Yes, you'll find both an online and downloadable map on our website.

What baby facilities are there at Prospect Place? Does Prospect Place have any baby changing facilities? Is there a parent and baby room?

ASDA Living and Costa both have baby changing facilities.

ASDA Living and Costa both have baby changing facilities.

Are there places to warm a baby bottle at Prospect Place? Is there anywhere to warm a baby's bottle? Does Prospect Place have bottle warming facilities?

 You'll find places to warm a baby bottle at ASDA Living and Costa.

 You'll find places to warm a baby bottle at ASDA Living and Costa.

Are there disabled changing facilities at Prospect Place?

Yes, there are disabled changing facilities at Prospect Place. You'll find these at Asda Living and Costa.

Yes, there are disabled changing facilities at Prospect Place. You'll find these at Asda Living and Costa.

Are there any police or security at Prospect Place?

No, there aren't any police or security at Prospect Place.

No, there aren't any police or security at Prospect Place.

Is there anywhere where I can feed my baby? Are there any baby nursing facilities?

There are no private baby nursing facilities but customers are welcome to use Costa and ASDA Living coffee shops.

There are no private baby nursing facilities but customers are welcome to use Costa and ASDA Living coffee shops.

Can I hire a pushchair or buggy at Prospect Place?

 No, at the moment we don't offer pushchair or buggy hire. 

 No, at the moment we don't offer pushchair or buggy hire. 

What entertainment is there at Prospect Place? Is there a cinema at Prospect Place? What are the cinema times?

There is no cinema at Prospect Place. 

There is no cinema at Prospect Place. 

What family / children's facilities are there at Prospect Place? Are there children's play areas?

No, at the moment there aren't any family / children's facilities at Prospect Place. 

No, at the moment there aren't any family / children's facilities at Prospect Place. 

Where are the toilets in Prospect Place?

The toilets in Prospect Place are located at ASDA Living, B&Q, Costa. 

The toilets in Prospect Place are located at ASDA Living, B&Q, Costa. 

Are there child friendly / safe areas in Prospect Place? Is there a creche at Prospect Place?

There are no creche facilities at Prospect Place. 

There are no creche facilities at Prospect Place. 

Is there a quiet room in Prospect Place? Where are the quiet room facilities?

No, there is no quiet room at Prospect Place. 

No, there is no quiet room at Prospect Place. 

Is there a business lounge at Prospect Place? Can I hire a meeting room at Prospect Place?

There isn't a business lounge at Prospect Place. 

There isn't a business lounge at Prospect Place. 

Can I get a train to Prospect Place?

Yes, head to Dartford train stastion from London Charing Cross.

Yes, head to Dartford train stastion from London Charing Cross.

Does Prospect Place have any first aid facilities? Where are the first aid facilities at Prospect Place?

Yes, there is a first aid box located in welfare unit in the service yard.

Yes, there is a first aid box located in welfare unit in the service yard.

Are there any phone or iPad charging facilities?

No, there aren't any phone or iPad charging facilities at Prospect Place. 

No, there aren't any phone or iPad charging facilities at Prospect Place. 

What fast food restaurants are there at Prospect Place?

Prospect Place doesn't have fast food however Pizza Hut does do takeaway. 

Prospect Place doesn't have fast food however Pizza Hut does do takeaway. 

Where can I find the management office at Prospect Place? Is there a lost property office? Is there a help desk or customer service point?

Request a member of the team in any store and someone from the site team will attend.

Request a member of the team in any store and someone from the site team will attend.

Are there any photo booths available at Prospect Place?

No, there aren't any photo booths available at Prospect Place. 

No, there aren't any photo booths available at Prospect Place. 

What time does the car parks open? What time does the car park close?

The car park is open from 8am until 8pm.

The car park is open from 8am until 8pm.

Is there a car wash at Prospect Place?

There is no car wash at Prospect Place. 

There is no car wash at Prospect Place. 

Does Prospect Place have secure bike / bicycle parking? Where is the bicycle parking in Prospect Place?

Yes, Prospect Place has secure bike / bicycle parking by Bensons for Beds and Carpetright.

Yes, Prospect Place has secure bike / bicycle parking by Bensons for Beds and Carpetright.

How to I get to Prospect Place by car? Get me directions for Prospect Place by car?

Follow directions to Dartford town centre and use sat nav DA1 1DY.

Follow directions to Dartford town centre and use sat nav DA1 1DY.

Does Prospect Place have disabled parking? Where are the disabled parking spaces at Prospect Place?

Disabled parking spaces are closest to the stores.

Disabled parking spaces are closest to the stores.

Are there any lockers available at Prospect Place?

There aren't any lockers available at Prospect Place currently. 

There aren't any lockers available at Prospect Place currently. 

Does Prospect Place have family / children parking bays? Where are the family / children parking spaces at Prospect Place?

You'll find these bays closest to the stores.

You'll find these bays closest to the stores.

Is there a bike route to get to Prospect Place?

Yes, we recommend using mapmyride to locate routes others within the local area to enjoy.

Yes, we recommend using mapmyride to locate routes others within the local area to enjoy.

Do Prospect Place provide staff car parking facilities?

Please enquire with the site team. 

Please enquire with the site team. 

What restaurants are available at Prospect Place? What food & drink facilities are there?

You'll find Pizza Hut, Costa and ASDA Café at Prospect Place. 

You'll find Pizza Hut, Costa and ASDA Café at Prospect Place. 

Is car parking free at Prospect Place? How much is car parking at Prospect Place?

We have 669 car parking spaces available at Prospect Place, and parking is free for up to 2 hours. 

After this, the following costs apply:

We have 669 car parking spaces available at Prospect Place, and parking is free for up to 2 hours. 

After this, the following costs apply:

  • 2 hours - free parking
  • 3 hours - £3
  • 4 hours - £5

Maximum stay is 4 hours.

For any parking queries please contact  info@cp-plus.co.uk.
To appeal Parking Charge Notices you must follow the appeals process which can be processed online or by post;
Online: www.appealpcn.co.uk
Post: High View Parking Ltd, PO BOX 3573, Barnet, EN5 9QA

 

What type of restaurants are there in Prospect Place? What time do the restaurants close?

You'll find a Pizza Hut at Prospect Place - this is open until 11pm. 

You'll find a Pizza Hut at Prospect Place - this is open until 11pm. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Prospect Place?

No, at the moment there aren't spaces for large vehicles / vans / motorhomes /coaches to park at Prospect Place.

No, at the moment there aren't spaces for large vehicles / vans / motorhomes /coaches to park at Prospect Place.

Does Prospect Place have any electric car charging points?

No, Prospect Place doesn't have any electric car charging points. 

No, Prospect Place doesn't have any electric car charging points. 

Does Prospect Place have secure motorbike / motorcycle parking? Where is the motorbike parking in Prospect Place?

No, at the moment Prospect Place doesn't have secure motorbike / motorcycle parking. Please use normal bays. 

No, at the moment Prospect Place doesn't have secure motorbike / motorcycle parking. Please use normal bays. 

General opening times

Monday
09:00
-
20:00
Tuesday
09:00
-
20:00
Wednesday
09:00
-
20:00
Thursday
09:00
-
20:00
Friday
09:00
-
20:00
Saturday
09:00
-
18:30
Sunday
10:30
-
16:30

Store opening times may vary. Food will be open later – please check retailer websites for further details.ls. ​

Festive opening hours

To view a complete list of our festive opening times, click here.

Store opening times may vary. Food will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Prospect Place
Westgate Road
Dartford
Kent
DA1 1DY
08081565533
  • Car

    From the M25/A282, take Exit 1 onto Bob Dunn Way westbound and continue for 1.5 miles until the 3rd roundabout, where you should take 1st left onto the A2026. Continue for 800m, turning (5th) left onto Priory Road, and continue 'til the T-junction with Highfield Road North. Here turn left onto Westgate Road and Prospect Place will be clearly visible on your left. Please use destination code DA1 1DY for your sat nav or route finder system.

  • Train

    Prospect Place is found just two minutes walk to the west of Dartford Train Station, which is served by regular services from London Charing Cross and London Victoria. For details of journeys to and from Dartford Train Station please visit National Rail Enquiries' website.

  • Bus

    For customers who live in Dartford and its environs, any bus passing through the centre of the borough will be handy for Prospect Place, just off Westgate Road. For specific route information see the website of Traveline South East.

Facilities

There is an ATM available next to Costa.

Baby changing facilities can be found in the Asda Living store.

We have 669 free* spaces available, and parking is free for up to 2 hours. Prospect Place is also a holder of the Park Mark Safer Parking Award.  This is an award given by the Police to car parks achieving the standards of the Safer Parking Scheme, which is designed to reduce crime in car parks.

*for up to 2 hours 

For any parking queries please contact info@cp-plus.co.uk.
To appeal Parking Charge Notices you must follow the appeals process which can be processed online or by post;
Online: www.appealpcn.co.uk
Post: High View Parking Ltd, PO BOX 3573, Barnet, EN5 9QA

Toilets can be found within the retail park restaurants, although these are normally reserved for paying customers, and also at Asda Living.

Services

A number of stores within the retail park offer a Click & Collect service. Please see the individual store entry on the Click & Collect listing page for more information.

Accessibility

TK Maxx, Asda Living and B&Q offer disabled access in the form of disabled parking bays.  Asda Living and B&Q also offer a variety of in-store facilities such as induction loops.

Download centre map