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Shoppers

Got a question?

If you have a question about anything at Prospect Place and you can’t find the answer here then drop us an email - we’ll do our best to get back to you straight away.

Customer services

Contact a manager
The Shopping Park Manager is Ken Bruce. Contact him on 01689 871 532.
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How many car parking spaces do we have?
We have 669 car parking spaces. The first 2 hours are free to park.

A 2-3 hour stay is charged at £3, and 3-4 hours is charged at £5. If you anticipate shopping for more than two hours you will need to pay the appropriate charge at the outset.

Maximum stay 4 hours, no return within 2 hours.

Please note that all vehicles entering and exiting the park, will have their registration number scanned by an Automatic Number Plate Recognition system. Any vehicle on site over the 2 hour free period and not displaying a valid ticket will be liable to a parking fine as displayed on the signage on site.

Click here for directions.
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What are the nearest road links?
Prospect Park is easily accessible from both Dartford train station and ringroad.
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Where can I eat or drink?
Have a break from your shopping at Pizza Hut, or Costa Coffee.
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What baby changing facilities are there?
Baby changing facilities can be found in most toilets in the area.
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Where are the toilets?
Toilets can be found in the restaurants at Prospect Place.
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Who do I contact about promotions at the park?
Please contact Space & People - 0845 241 8215
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I have lost something!
If you have lost something while visiting Prospect Place Shopping Park then please contact our Security team.

Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.
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